Services
The infrastructure of your IT system is an investment in increased productivity, stability and business security. We conscientiously provide efficient and cost-effective service, and depending on your business goals and technology requirements, you can customize the type of expert IT support services you require to fit your needs.
Baylight Solutions works diligently to meet your expectations and makes sure you are satisfied with the level of service you receive.
Onsite Support
It’s personal. Your account with us will have a main consultant who oversees and knows your business operation and understands your IT goals. You won’t have to explain yourself over and over again to different people because we maintain a consistent record, and remain proactive about providing you with the best service we can.
We also offer emergency support services for unforeseen issues that may arise and require immediate hands-on help or repair.
Remote Support
A knowledgeable and friendly team of support staff is available to talk with you live via phone, e-mail or chat. We respond promptly and handle your calls immediately. We provide troubleshooting, and can answer basic questions as well as more in-depth ones regarding networks, wireless devices, computers, servers, backups, firewalls and certain software applications.
Network Implementation
You may own a new business or need an upgrade to your existing network, but either way we assess the needs of your business, design and take on the project. No matter what size project your business needs, we have the expertise and resources to plan, create and get your network up and running at full force.
Server Monitoring
By being aware of the health and condition of your server on a scheduled basis, your business can often avoid any slow downs in function or network crashes, which can halt productivity. This can be an affective way to keep your system stable so you can continue about your business.
Data Backup/Restoring
Losing data that is vital to your company can not only set you back, it could unfortunately ruin a business. Baylight Solutions has time-effective methods and options for your business’s data backup services. We manage your backups, provide offsite storage, built-in data archiving as well as methods for restoring your system after a failure in a short period of time.
Hardware Maintenance and Repair
We have bench experts who can either come onsite to repair laptops and desktops or can roll them out for repair. We also provide simple ways for you to maintain updates and track what software you have installed on computers in your network. Our expert staff can monitor disk space and computer health to keep your hardware functioning at its best.
Management of Risk Assessment
We do a thorough, frequently updated assessment to check your network for potential security threats. If unresolved, your system could remain susceptible to attacks, spyware, viruses, etc. Based on the results, we find the weaknesses and secure them. A good IT defense can protect your business from severe financial and confidentiality losses.
Project Implementation
Your business may have certain objectives in mind for starting an IT initiative. We help brainstorm, plan and implement the IT services that will bring your ideas to life. We develop creative solutions to meet your needs.
